(Yicai Global) May 3 -- Leading Chinese bike-sharer Ofo has received a scathing management review from Shenzhen authorities as players continue to feel the wrath of regulators in the city, located in southern Guangdong province.
Ofo, operated by Beijing Bikelock Technology Co., received the lowest score in the local transport commission’s assessment of management functions with just 0.57 points out of a possible 30, it announced.
Shenzhen is one of several Chinese cities where bike-sharing is strictly regulated. City authorities no longer allow new additions to its vast fleet of non-electric bicycles due to oversaturation. The transport commission’s assessment used 24 indicators covering six areas -- operational services, operations management, security and emergency response, innovative management, public evaluation and others.
Smaller shared-bike operator Chengdu Yibu Sharing Technology Co. scored the best in the assessment with 13 points, while Mobike Technology Co., Ofo’s biggest rival, fared relatively poorly with 7.99.
Overall, bike-sharing firms suffer non-standardized operations management and poor service quality, an official of the transport commission said at a press conference to release the results. Bike-sharing operators in Shenzhen face big problems in terms of day-to-day bicycle maintenance and parking management and have bike placement violations, he added.
Of all the indicators, bike sharers scored lowest in terms of operations management-related indicators, with an average score of only 28 percent, the commission said. Firms tended to lost points mainly in terms of bike conditions, parking management, placement management and their ability to take corrective measures.
On the other hand, bike sharers scored relatively highly in security and emergency responses, with an average score of 67 percent, meaning they have set up sophisticated security and emergency response mechanisms in accordance with the government’s requirements.
Shenzhen will urge the relevant companies to draw up plans to address their problems and will take the results into great consideration when deciding whether to allow the companies to enter or exit the market and how many bikes are allowed to enter circulation.
Editor: William Clegg