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Chinese Tourism Agencies Offer Free Refunds to Travelers in Flood-Hit Henan
Zhang Yushuo
DATE:  Jul 21 2021
/ SOURCE:  Yicai
Chinese Tourism Agencies Offer Free Refunds to Travelers in Flood-Hit Henan Chinese Tourism Agencies Offer Free Refunds to Travelers in Flood-Hit Henan

(Yicai Global) July 21 -- Several tourism platforms, including Alibaba Group Holding's Fliggy and Trip.Com, have started providing clients in central China's Henan province with free refunds amid blocked traffic due to disastrous rainfall.

TravelGo, Tuniu, and Airbnb rival Tujia, have joined others by releasing separate announcements to offer customers free refunds for bookings taking place in Henan province today or yesterday.

The province and its capital city of Zhengzhou have activated the highest level of emergency response to control flooding amid the biggest rainfall per day logged since a meteorological station was set up in the city in 1951.

Many transport links are suspended. Zhengzhou Xinzheng International Airport stopped accepting inbound flights till noon from yesterday evening, the aviation base said earlier today. More than 510 flights were canceled by 10 a.m.

Nearly all modes of transport are covered by the above-mentioned refund policies. The platforms said that train tickets will be canceled for free as the National Railway Administration has announced that many routes are suspended due to heavy rain.

TravelGo offers free refunds and rebooking services for customers who reserved bus tickets for journeys between Zhengzhou and other regions within Henan province on July 20 and July 21, it added.

Editor: Emmi Laine, Xiao Yi

 

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Keywords: rainstorm,Zhengzhou,airports,tourism