(Yicai Global) Sept. 5 -- Wang Wei or Dick Wang in English, the founder of China's second-biggest delivery firm SF Holding, is often regarded in industry circles as the lowest of low-key rich businessmen. He has even refused to be photographed in the past.

However, Wang is irreplaceable as the head of the Shenzhen-based express logistics giant. The firm has many vice presidents but has only one president Wang. He also serves as the company's chairman.

Since the enterprise's inception in 1993, Wang has personally made the major decisions of the company including several business innovations and transformations. The company's changes in recent years have been rapid, whether related to organizational structure or business development. Wang's tolerance for errors and mistakes has remained unchanged, however, as he greatly encourages innovation in new businesses, several executives have revealed in the past.

Wang is also regarded as the company's spiritual leader for hisemployeesbecause he has always insisted on investing in people.

The company offers high salaries and good remuneration for employees, an open secret within the express delivery industry. Wang believes that only by striving to improve employees pay and working conditions, can employees provide better services to customers.

In April 2016, one of the firm's couriers was involved in a minor collision with a car during a delivery in Beijing. The middle-aged car driver slapped the courier and blasted him with insulting language.

That evening, the normally low-key Wang took to social media to vent his anger at the driver, saying that if he didn't pursue such a matter then he was no longer worthy of leading SF. This was one of only two posts that Wang made on social media that year.

He insisted a few years ago that the firm would not go public in the short-term because he did not want to turn the company into a profit-driven machine. He did relent a few years later and embarked on the capital market through a backdoor listing in Shenzhen in 2017.

Since listing, the company has lost some of its mystique. The once taciturn Wang can no longer remain as aloof as before and has begun to appear more often at public events.

Perhaps the only unchangeable aspect of Wang is his constant strive for change.

Editor: William Clegg