(Yicai Global) April 11 -- Chinese courier companies delivered 50.7 billion packages last year, ranking the nation first worldwide for the fifth straight year as it tripled the delivery volume of the United States, which came in second.
The figure was up 26.6 percent from 2017, China's State Post Bureau said in its latest report, published today. The nation's still rapidly growing e-commerce sector was a major factor in the domestic tally, which made up more than half of the global total last year.
Total revenue from parcel deliveries rose 21.8 percent to almost CNY64 billion (USD90 billion), or 10 and a half times more than in 2010, the report added. The average annual compound growth rate, 34.2 percent, far outstripped China's economic expansion over the same period, and the quick growth is expected to continue.
Business volume will surge 22 percent to 60 billion parcels this year, the bureau projected, adding that revenue would rise 18 percent to more than CNY700.
Service quality is also on the rise. In 2018, expansion in the bureau's index for service quality surpassed that of the its index for parcel delivery development for the first time ever.
Delivery firms have paid extra attention to user experience and quality has risen with consumption, the report said, adding that its satisfaction index for couriers climbed 0.2 points to 75.9 last year. In terms of punctuality, some 79 percent of deliveries were made within 72 hours, up 0.3 percentage point from 2017.
Editor: James Boynton