Meituan Investigates After Online Video Shows Delivery Staff Eating Customer's Meal, Spitting Inside
Zhang Xia
DATE:  Oct 26 2017
/ SOURCE:  Yicai
Meituan Investigates After Online Video Shows Delivery Staff Eating Customer's Meal, Spitting Inside Meituan Investigates After Online Video Shows Delivery Staff Eating Customer's Meal, Spitting Inside

(Yicai Global) Oct. 26 -- A video published online has exposed a member of staff at meal delivery platform Meituan Waimai eating a customer's food as he takes it to their house.

Meituan, run by Beijing Sankuai Technology Co., responded by saying it will look into the matter and dismiss the staff member in question, ensuring he never works for the company again, online news outlet Kuai Keji reported.

An anonymous netizen uploaded the video, which shows surveillance footage from an elevator. Within, a uniformed Meituan delivery driver clearly opens the customer's meal, eats some of the food and then spits in the box before delivering the meal.

The firm's employee code of conduct stipulates that it is prohibited to open custom meals without permission while delivering food, and doing so will result in dismissal and blacklisting from the company, said Zhang Hongran, a senior customer service director at the company.

Meituan has opened an intense investigation into staff in the region and will release the outcome in a timely manner, he added.

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Keywords:   Meituan,Meal Delivery,FOOD SAFETY,Delivery Driver