(Yicai Global) Sept. 5 -- Didi Chuxing has said it will suspend its late-night service for one week to implement new measures to reassure the general public its service is safe after two murders of women riders within three months at the hands of its drivers stirred up a hornet's nest of public outrage and apprehension.
Didi, the biggest car-hailing service provide in both China and the world, will temporarily suspend its nocturnal Taxi, Express, Uber China, Didi Select, Didi Express Pool, Premier and Luxe services every day from 11.00 p.m. to 5.00 a.m. from Sept. 8 to 15 in the mainland, the company announced in a statement released late yesterday.
Its Bike, Designated Driving, Bus, overseas Car Rental and used-car services will remain operational, however, it said.
The firm will upgrade its 'Emergency SOS' button to a direct 'Call Police' function to make it easier for riders in potentially threatening situations to notify law enforcement.
The beleaguered company also pledged to intensify its driver and vehicle compliance, background checks, provide daily facial recognition and other onboard control measures, and raise its investment in a new customer service system, including building an 8,000-strong in-house professional CS team.
Editor: Ben Armour