(Yicai Global) June 26 -- Didi Chuxing Technology, China's largest ride-hailing firm, has received more than 80,000 calls regarding security concerns during rides in the first quarter of this year, while most of the wrongdoings involved passengers starting a fight with their drivers.
Some 121 calls of the total were confirmed to involve a violation of law, according to the first safety transparency report that the Beijing-based firm released yesterday. The total amount of 80,000 calls equals to 0.4 basis points of all rides delivered on the platform, and 35 percent of them were considered as false complaints.
Didi suspended its carpooling service last year after two female passengers were killed by drivers. The first murder of a Didi driver took place in northern China's Changde last March.
Violation of public security was the most common reason for people to make those 121 phone calls. Over three-quarters of these calls involved passengers assaulting their drivers. Twelve of them were about mutual fights, and seven involved drivers attacking their passengers.
Ten of the 121 incidents led to criminal investigation. Among them, four cases were about drivers assaulting passengers, and four the other way.
Didi will resolutely resist any physical conflicts and violations of others' personal safety during rides, as well as help the police investigate and collect evidence for criminal cases, it said in the report.
Editor: Emmi Laine