Mercedes Dealership Suspends Sales After Video of Car Buyer in Tears Goes Viral
Dou Shicong
/SOURCE : yicai

 (Yicai Global) April 17 -- A Mercedez-Benz dealership in China's northwestern city of Xi'an has suspended operations after a local buyer posted online a video of herself in tears arguing with staff last week and the clip went viral, according to state-backed news site The Paper.

Lizhixing Automobile Service, which runs the showroom, told The Paper that they had apologized to the buyer and reach an agreement to resolve her issue -- an oil leak in her new car's engine. The German auto titan's Beijing-based sales unit also made a public apology yesterday.

Editor: James Boynton

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Keywords: Mercedez-Benz , Dealership